Last updated: 14 August 2026
This Privacy Policy explains how the Office of the President of the Republic of South Sudan (“the Office”, “we”, “us”) handles personal information when you visit op.gov.ss or contact us through this website.
1. Who we are
The Office of the President is the highest executive authority in the Republic of South Sudan, established under the Transitional Constitution of the Republic of South Sudan, 2011 (as amended). This website is an official government information service. Our office is at State House, J1, Juba, Republic of South Sudan.
2. Information we collect
We may collect information that you choose to give us and information that is generated automatically when you use the site:
Information you provide. If you use the Contact Us or Media Contact forms, we receive the name, email address, organisation (if given), and message you submit. Please do not send sensitive personal data through these forms unless it is necessary for your enquiry.
Technical information. Like most websites, our servers and security providers may record your IP address, browser type, device type, referring page, date and time of access, and pages viewed. This is used to operate, secure, and improve the site.
Cookies and similar technologies. The site may use cookies or similar tools that are needed for security, session management, and understanding how the public uses official pages. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.
3. How we use information
We use personal information only for official purposes, including to:
respond to enquiries and media requests; operate and protect this website against abuse, fraud, and cyber threats; keep records required for public administration; and understand which public information is most useful so we can improve the site.
We do not sell personal information. We do not use the contact forms for commercial marketing.
4. Sharing of information
We may share information with other government institutions of the Republic of South Sudan where it is necessary to handle your request or to perform official functions. We may also use trusted service providers who host, secure, or deliver this website, under arrangements that require them to protect the information and use it only for those services. We may disclose information where the law requires it, or where it is necessary to protect public safety, national security, or the rights of the Office and the public.
5. Retention
We keep personal information only for as long as it is needed for the purpose for which it was collected, including any legal or administrative retention period, after which it is deleted or archived in line with official records practice.
6. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or loss. No method of transmission over the internet is completely secure. Please use official channels and avoid sending unnecessary sensitive details by email or web form.
7. Links to other sites
This website may link to other government or third-party sites (for example, social media or other ministries). Those sites have their own privacy practices. This policy applies only to op.gov.ss.
8. Children
This website is intended for the general public. We do not knowingly collect personal information from children for commercial purposes. If you believe a child has submitted personal information to us, please contact us using the details below.
9. Your requests
If you wish to ask about personal information you have submitted through this website, or to request a correction of information that is inaccurate, please write to us through the Contact Us page. We will consider requests in accordance with applicable law and official procedure.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after an update means you should review the revised policy.